Salesforce

CRM & Enterprise Software

Founded in 1999 by Marc Benioff and Parker Harris, Salesforce pioneered cloud-based CRM software and now provides a comprehensive platform for sales, service, marketing, commerce, data, and AI.

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Official Salesforce Careers Website

Quick Facts

Founded: 1999
Founders: Marc Benioff & Parker Harris
Headquarters: San Francisco, California
Industry: CRM & Enterprise Software

About Salesforce

Salesforce was founded in a San Francisco apartment in 1999 by Marc Benioff (a former Oracle executive) and Parker Harris. It was among the first companies to deliver enterprise software entirely over the internet, coining the term 'no software' to distinguish its model from traditional installed applications.

Salesforce listed on NYSE in 2004 and has grown through major acquisitions including ExactTarget (2013), MuleSoft (2018), Tableau (2019), and Slack (2021). Its CRM platform is widely used in sales, service, and marketing functions across industries.

What Salesforce Does

Sales Cloud

CRM platform for sales teams to manage leads, opportunities, and customer relationships.

Service Cloud

Customer service platform for case management, omni-channel support, and field service.

Marketing & Commerce Cloud

Digital marketing automation and e-commerce solutions.

Platform & AI (Agentforce)

Salesforce Platform for custom app development, Einstein AI, and the Agentforce autonomous AI agent framework.

MuleSoft & Slack & Tableau

Integration platform (MuleSoft), analytics (Tableau), and enterprise collaboration (Slack).

Career Areas

Types of professional roles found inside Salesforce.

Software Engineering
Sales & Account Management
Customer Success
Solution Architecture
Product Management
Marketing
Finance
Human Resources

Salesforce's History

1999
Founded in San Francisco
Salesforce founded by Marc Benioff and Parker Harris, pioneering SaaS CRM.
2004
IPO on NYSE
Salesforce lists on the New York Stock Exchange.
2018
MuleSoft acquired
Salesforce acquires MuleSoft for $6.5 billion, adding an integration platform.
2019
Tableau acquired
Salesforce acquires Tableau for $15.7 billion, adding business intelligence and analytics.
2021
Slack acquired
Salesforce acquires Slack for $27.7 billion, adding enterprise messaging.

Purpose & Values

“To deliver success for our customers while doing good for the world”

Salesforce's business model is built around the principle that companies can do well and do good simultaneously -- embedding philanthropy, equality, and sustainability into its operations.

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