Twilio

Cloud Communications

Founded in 2008, Twilio empowers developers to build, scale, and operate real-time communications within their software applications via flexible APIs.

View Official Twilio Careers

Official Twilio Careers Website

Quick Facts

Founded: 2008
Founders: Jeff Lawson, Evan Cooke, John Wolthuis
Headquarters: San Francisco, California
Industry: CPaaS (Cloud Platform as a Service)

About Twilio

Twilio revolutionized how software interacts with the telecom network. Before Twilio, integrating SMS or voice capabilities into an app required expensive hardware, carrier negotiations, and specialized telecom knowledge. Twilio abstracted this complexity into simple, developer-friendly APIs.

Today, Twilio powers communications for millions of applications—from Uber's driver-rider masking and Airbnb's notifications to WhatsApp's global infrastructure. The company has heavily expanded its Customer Engagement Platform, incorporating data (Segment) and AI.

What Twilio Does

Communications APIs

Programmable SMS, Voice, Video, and WhatsApp APIs used to build custom communication flows.

Twilio Segment

A leading Customer Data Platform (CDP) that unifies customer data across touchpoints for personalized engagement.

Account Security

Verify APIs for two-factor authentication (2FA) and fraud prevention.

Twilio Flex

A fully programmable cloud contact center platform for customer support and sales teams.

Career Areas

Types of professional roles found inside Twilio.

Software Engineering
Product Management
Sales & Go-To-Market
Developer Evangelism
Customer Success
Marketing

Twilio's History

2008
Founded
Twilio is founded in San Francisco, initially launching its Twilio Voice API.
2010
SMS API Launch
Launches the Twilio SMS API, which quickly becomes its most popular product.
2016
IPO
Twilio goes public on the NYSE, validating the API economy.
2020
Segment Acquisition
Acquires customer data platform Segment for $3.2 billion to build a unified customer engagement platform.

Purpose & Values

“Fueling the future of communications”

Twilio exists to democratize communications channels by empowering developers and businesses to build personalized, reliable, and scalable customer engagement experiences.

View All Technology →

Google

Company Profile

Microsoft